After-sales Services
1. Installation
We will send the engineer to guide your workers to install the machine, take trial run; the buyer should prepare the materials and tools needed, and offer necessary assistance. The actual expenses incurred for accommodation, to and fro travel for the engineer, and insurance, should be borne by the buyer. The buyer should pay 100USD per engineer per day within the first 40 days, and 150 dollars in the following time.
2. Warranty
100% brand new when leaving the factory. The seller guarantee quality of the machines (excluding wearing parts)for a period of one year from the date of trial run finish under our technician's guidance, but not exceed 15 months from date on which machine leaves the factory.
Factory Show
Company Information
ATAIRAC is an international company cooperated with a France company. ATAIRAC was founded in 1958 .Now we have 1068 employees and our group covers an area of 300,000 square meters. Our company's equipment has reached more than 10 large series, such as the Granite Jaw Crusher for Aggregate Price, impact crusher, cone crusher, vertical complex crusher, vertical shaft impact crusher, ball mill, rod mill, sand washer, etc.
Q&A
1. How long is the delivery time of your Granite Jaw Crusher for Aggregate?
The delivery time is within 30 working days. But when the project is very big and the customers have special requirement on the equipment, the delivery could be extended.
2. What's the minimum order quantity of your Granite Jaw Crusher for Aggregate Price?
1 set. Our service philosophy is to satisfy the needs of every client.
3. How long is the Granite Jaw Crusher for Aggregate Price warranty period?
Our equipment warranty period is 1 year. Wearing parts and problem coursed by worker's wrong operation are not included.
4. What's the after sale service of your company?
We will provide foundation drawing to the clients for installation. Besides, we can provide installation service, workers training service, etc.
5. Can you provide wearing parts?
We have two casting factories that specialize in produce wearing parts for our clients. If your equipment are not manufactured by our company, please provide us the wearing parts drawing.
6. Can you give me a solution and quotation?
Of course, to provide accurate solution and quotation, please give us background information, including, raw material, the capacity, max. input size, the output size, the usage of final products, etc.
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